HSBC North America Holdings Inc. Other Bank Product/Service Complaints

Review and analysis of over 11 Other Bank Product/Service complaints against HSBC North America Holdings Inc.

HSBC North America Holdings Inc. consumers have reported over 11 official complaints related to Other bank product/service. Out of the 11 consumer complaints against HSBC North America Holdings Inc., 27% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 27% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


HSBC North America Holdings Inc. Bank account or service account opening, closing, or management

August 4, 2016 - I would like to make a complaint for a security investment that I had with HSBC bank. I had this investment for a while and when I went to check on it in - - they advised that I did not have this particular investment. HSBC invested my monies with - which was later transferred to - -, - ( address - - - - -, - - ) which then was deposited in my HSBC account after maturity. I went to HSBC several times and they advised that they were unable to locate over $100000.00 worth of my investment. The last time I followed up with this was in - and the financia...

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HSBC North America Holdings Inc. Bank account or service account opening, closing, or management

July 20, 2016 - In - -, after numerous customer service issues with HSBC, I visited the branch and told them I wanted to close all my [ and my son 's ] bank accounts. I did not surrender my safe deposit box at that time because it was paid through - -. It took months and much aggravation for HSBC to actually close our accounts. Then when pursuing a refinance in the fall of -, it was discovered that HSBC never filed a satisfaction of mortgage for a HELOC that they admitted was paid off in -. After hours and hours on the phone, email and at the branch, the only way I got the satisfaction of mo...

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HSBC North America Holdings Inc. Bank account or service deposits and withdrawals

July 20, 2016 - attn : CFPB + FDIC Ombudsman Missing international $ wire transaction date -, 2016 sender __me, - - - - - - - - - - - - - , Bank HSBC HSBC Bank - - Limited Registered Office : HSBC House , - , - - , - , - - Registered Number - Incorporated in - , - - and regulated by the - Financial Services Commission Regulated in the - by the - - - - - - - Wire transaction -, HSBC - -ABA routing - SWIFT code is - - - - # - revised - - ( details amended ) This wire was never r...

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HSBC North America Holdings Inc. Bank account or service account opening, closing, or management

June 2, 2016 - HSBC bank has not credited our account for $750.00 per their offer which is long overdue now. We opened our premier account with HSBC Bank with $100000.00 and had Direct deposit of more than - SS checks in our account as required by the HSBC Bank to qualify for a credit of $750.00. They are giving us run around and wasting our time and efforts without any action. They keep on avoiding to honor their commitment for which we have documentation. Please help us out, collect $750.00 as per original agreement....

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HSBC North America Holdings Inc. Bank account or service account opening, closing, or management

June 1, 2016 - On -/-/2016, - - -, -, a Florida corporation, ( " - '' ), towed away my wife 's car which was parked arguably properly with a note inside the car explaining that there was difficulty with payment at a parking machine. The vehicle had apparently been parked at HSBC Bank, - - - -, - -, Florida -. HSBC 's lot had a sign referring to " display paid receipt '' and close on the sidewalk there was a machine that printed receipts for parking and it was not completely clear to her that the sidewalk machine was inapplicable to the HSBC 's parking lot. HSBC did not h...

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HSBC North America Holdings Inc. Bank account or service deposits and withdrawals

May 24, 2016 - I send a check like normally to pay my rent and the check was cashed in by someone else instead of the landlord. I had called my landlord and explain what happen and they do n't consider the problem and are charging us - legal fees and late fees. I 've talked to the bank serval times already and they keep telling me the same thing over and over again that the investigation is still undergoing. This process has been over a few months now and nothing has happen about that check or a refund from the bank to pay the landlord for rent....

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HSBC North America Holdings Inc. Bank account or service making/receiving payments, sending money

May 13, 2016 - I would like to pay HSBC BANK OFF!! BUT I CAN NOT PAID THEM, THE CREDIT CARD DEBT. BECAUSE I AM IN FINANCIAL DISTRESSED AND UNABLE TO PAID THE FULL AMOUT DUE EACH MONTH, BUT I AM ABLE TO PAID SOMETHINGS. I REQUESTED A HARDSHIP PROGRAM, AND THEY DENIDED ME THE HARDSHIP PROGRAM, THREE TIMES....

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HSBC North America Holdings Inc. Bank account or service using a debit or atm card

March 24, 2016 - Now the problem with the debit card that was much more serious. I was then using my debit card that expires in - / - to pay my bills in the - because I 'm in -. And also to withdraw money in - for my personal expenses. Is that because they sent new debit card with ship, did not respect the expiration date of the card I had ( - / - ) and canceled it in -, - although I have informed several times by email, phone and bankmail that I was in - and would only return to the - in - / -, when I would take and activate the new card ( I have all the evidence of th...

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HSBC North America Holdings Inc. Bank account or service deposits and withdrawals

March 9, 2016 - A company has been withdrawing money from my checking account. I am not familiar with this company and called them asking them to stop withdrawing money from my account. They agreed to stop, but they continued doing so. I notified the bank ( HSBC Bank ) and had to fill out some forms with them under perjury of law. The problem continued and I went back to the bank and complained again and was asked to fill out the same forms that I fill out the first time. each time this company took money out of my checking account I was charged " with overdraft '' protection, since little to no money was in ...

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HSBC North America Holdings Inc. Bank account or service account opening, closing, or management

March 4, 2016 - hsbc needs to clear this off my cr report, this was settle since 2011, ...

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HSBC North America Holdings Inc. Bank account or service making/receiving payments, sending money

February 24, 2016 - CC payment of $47.00 due -/-/16. Paid $50.00 on -/-/16, the next official banking day. Assessed late fees of $35.00 by bank. Called on -/-/16 to complain and late fees were reversed. However, bank maintains that I still owe $82.00 ( $47.00 + late fees ). I have been called on five separate occasions to request immediate payment and I refused. I have asked HSBC to stop the phone calls, but they still come. I am on - and paying more than $50.00 is a financial hardship. ...

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