New York Community Bank Other Bank Product/Service Complaints

Review and analysis of over 24 Other Bank Product/Service complaints against New York Community Bank

New York Community Bank consumers have reported over 24 official complaints related to Other bank product/service. Out of the 24 consumer complaints against New York Community Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how New York Community Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against New York Community Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Other Bank Product/Service Consumer Complaints


New York Community Bank Bank account or service account opening, closing, or management

August 3, 2016 - New York community Bank which took over Ohio savings bank has pushed their Elite banking every time I go to a different teller or re-up a CD. Recently I received a mailer asking that I join the Elite plan and get the better results in interest. You have to keep your balance at over - and the increase in interest only affords you a payout of - dollars a year. In the Mailer it explains in very fine print that the accounts are transferred to -. That was never mentioned before and the cover letter is on Bank Stationary which mentions FDIC. The fine print of themailer mentions that it is n...

Read more

New York Community Bank Bank account or service account opening, closing, or management

February 1, 2016 - I was taking my sister and niece to the - - Bank of - branch open saving and checking account on -/-/2016. We have present - documents, the passport with resident visa and the SSN card to the representative of the bank. The representative reviewed passport and response that the passport visa was expired which she was wrongly defined visa expiring time with the last required entry date. After I showed her what mistake she made with visa type and date, She responded that she was not immigration officer, which I do n't blame her, so She asked to show the documents to her assis...

Read more

New York Community Bank Bank account or service deposits and withdrawals

September 10, 2015 - New York Community Bank - Avoid them if you can. In -, I had a water leak in my home which ruined flooring and cabinets in my kitchen and leaked into the room below - my kitchen is on the second floor ). My insurance company dealt very satisfactorily with the claim and agreed to all the repairs that were needed. They sent me a two-party check for over $ 16K, made out to me and New York Community Bank - my mortgage company ). I mailed the check plus other documentation to New York Community Bank on - - - and have yet to receive any release of funds. I had to pay 90 % of the cost ...

Read more