HSBC Credit Card Complaints

Review and analysis of over 475 Credit Card complaints against HSBC

HSBC consumers have reported over 475 official complaints related to Credit card. Out of the 475 consumer complaints against HSBC, 15% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Credit Card Consumer Complaints


HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

December 15, 2015 - They not only THREATENED to sue me on debt that is too old to be sued on, THEY IN FACT DID. - - -, - and their attorney - - ( -, CO ) actively pursed a lawsuit against me on a debt they knew to be a Time-Barred Debt. The debt was a credit card account - had purchased that was originally a credit card from HSBC - -. They completely disregarded the Federal and State Laws on debt collection practices, harassed me in - County Court in Colorado, and attempted to even illegally obtain a judgement against me in - County Court. I had to fight them for approx. a year...

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HSBC Debt collection communication tactics threatened to take legal action

December 11, 2015 - Collector called, provide information on the account without verification. Threatened to have law enforcement at my doorstep within 30 minutes if payment was not received. Accused us of being deadbeats for running up the credit and not paying it off. When asked to verify agencies information ( name, address, professional license number ) became more aggressive and disconnected the call. When I attempted to contact the agency for the details, I was transferred to another collector ( - - ) that the previous collector ( - - - was no in charge of the account. I have tried to verify ...

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HSBC Debt collection cont'd attempts collect debt not owed debt was paid

December 9, 2015 - - - fraudulently reported a dispute on my credit report for a $600.00 collection. This is shows as a revolving credit which was paid in full over a year ago. The dispute was finally removed after 4 months. However, my home loan is being denied 10 days before closing because - -/HSBC is refusing to delete the inquiry off my report. I am about to lose my home loan all because a $600.00 collection was fraudulently disputed and effected my credit. If it had n't been disputed and the dispute recently removed, I would be approved for my home loan. ...

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HSBC Debt collection cont'd attempts collect debt not owed debt was paid

December 5, 2015 - Constantly getting calls from HSBC Collections. - for - Credit Card which was paid in full. This account shows on my credit report that it was paid in full and closed. ...

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HSBC Debt collection communication tactics threatened to take legal action

December 1, 2015 - I had a credit card through HSBC. I was paying on it, then I was taken off of work because of a - in car accident. I had -, then they found other injuries and medical problems. I have since tried to get back on my feet but still have problems. I have since tried to pay and in the last 2 months have paid well over $100.00 toward this debt, receiving letters back from the collection agency thanking me for my payment.Copies of these letters are enclosed. I have continually asked for the summons I was served with to be dropped because it would ruin my credit and I had made honest attempt...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

November 24, 2015 - First they called me and left an unintelligible message. The next day they called my - mother in another state and told her there was a warrant for my arrest. Then I called the number and was repeatedly transfered receiving different information at each step, " it was a subpoena, '' it was a " civil suit. '' Finally was transfered to " director of litigations - - '' who belittled, insulted, and implied they would sue me, trying to extort at least $200.00 before I finally hung up. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

November 11, 2015 - - called my place of employment and told my Assistant that they needed to speak to me in regards to serving me papers. They claimed not to know what the policies at work were but wanted to find out from me. She got a name and number. - - - ext. -. I called - - back and she told me that if I did n't pay on an old debt within 72 hours I would be served papers and would have to respond to my local courthouse within 72 hours. This debt is for $2800.00 from an old credit card that I had disputed since -/-/-. She offered to settle with me for $2100.00. She was going to ...

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HSBC Debt collection cont'd attempts collect debt not owed debt is not mine

November 4, 2015 - A pervious acquaintance made a purchase from - - on credit. A collection company is now trying to collect the debt from me. I am not a party to the debt, nor have I ever been. I requested verification of said debt, and they sent a copy of a statement in which I am not listed. They refuse to stop persuing collection of the debt unless I file a police report for Identity Theft. I do not see any indication that my identity was stolen by the borrower. I contacted - - and was told that I had been put on the account as an " Authorized User '', but I was not a party to the debt. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

November 3, 2015 - back in 2009 i got a credit card from -. they contacted me today and said they are coming to my work to serve me. they have called me atleast - times today. last month i told them that the statue of limitations in oklahoma is 3-5 years and they got real hateful and said we can argue this in court and hung up on me. i need to know what i need to do about this. please help ...

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HSBC Debt collection taking/threatening an illegal action attempted to/collected exempt funds

October 20, 2015 - The original creditor sold the debt to more than one collection agency. I was making payment but I stopped making the payment as soon as these agencies started to contacting me about the same account. One of the collection agency took me to court and I showed the judge all the document to prove my statement. The judge grand me the case and dismissed without prejudice. Therefore, another collection agency has been calling me on my job harassing me and threatening to collect the money from my employment. I tried to explained them that they ca n't do that without a court notice since I was alread...

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HSBC Debt collection false statements or representation attempted to collect wrong amount

October 16, 2015 - - - bought a credit card account from - - I opened in -/-/-. The account has never been any activity on the account since -/-/-. As of -/-/-, the statue of limitation is expired and should be removed from my credit bureaus. - - -. has fraudulently made payments to an account that is outside the statue of limitation. A payment of $1.00 was made by - - to the account to bring the account current. - - then proceeded threaten to suit me and finally file a law suit against me. ...

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HSBC Debt collection communication tactics used obscene/profane/abusive language

October 9, 2015 - - - - and - - - have promised a Trade Line deletion in exchange for payment for a Charged -Off debt purchased from HSBC . Unfortunately, the payment was received but the written agreement for the deletion of this account 's Trade Line '' and all credit reporting that has been done on this account '' has not been honored. I have brought this concern directly to HSBC. Although my concerns were clearly documented with specifics, HSBC has rerouted my concerns ( with inaccuracy ) to a request for HSBC to remove its credit bureau reporting due to debt being paid or settled in fu...

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HSBC Debt collection disclosure verification of debt right to dispute notice not received

October 7, 2015 - I reviewed a copy of my credit report on -. The following account was added to my credit file with - HSBC - -, CA -The debt collector falsely reported their name. Section 807. False or misleading representations [ 15 USC 1692e ] ( 10 ) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. ( 14 ) The use of any business, company, or organization name other than the true name of the debt collector 's business, company, or organization. The name and address is registered to - a debt buyer....

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

September 25, 2015 - I was called to the office by my -. I was advised that I needed to contact this company to avoid Legal Court Papers being served at my place of employment. To avoid this legal action I needed to contact their office. When I contacted to avoid this harassment they indicated they wanted to settle to avoid taking legal actions against me. This credit card is over 10 years old. ...

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HSBC Debt collection improper contact or sharing of info talked to a third party about my debt

September 24, 2015 - Phone call made to brother with a message on ans machine including personal info ... complaint about to be filed, case #, just things I did n't think was appropriate or a answering machine. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

September 23, 2015 - Demands I send them money using a prepaid credit card instead of me sending them payments through my bill payer. It 's a credit card debt I had several ago and they - - - -. They have just started calling me this month. ...

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HSBC Debt collection communication tactics called outside of 8am-9pm

September 18, 2015 - Claim to be - and -, but will NOT give me an address to send a letter requesting proof of debt. Called at - in the morning on - occasions, have claimed to be a legal office, an investigator, etc. Have threatened to garnish my wages, and when I told them they ca n't do that without taking me to court and proving the validity of the debt, they wo n't give me any more information. I 've received nothing in writing AT ALL. They have told me to go home and wait for my summons, but wo n't give me any more information. Illegal on soooooo many levels. ...

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HSBC Debt collection false statements or representation attempted to collect wrong amount

September 17, 2015 - - - has reported false information. They have illegally re-aged this debt. The original debt from HSBC Bank was scheduled to continue on record until -/-/- and they re-aged it to -/-/-. I am reporting them for giving false information to -. I received no court summons, and I made no payments or arrangements with - - or HSBC Bank. I made absolutely no deals with them or any others for that matter. I had no money, no life, no job, nothing. I have n't even been in the same state. On top of that I am reporting them b/c they re-aged the debt so that it appears on the credit...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

September 15, 2015 - I 've gotten a couple calls from - telling me there going to serve me papers on a debt that was discharged from bankruptcy. ive told them its been discharged and its past SOL I was told that I could prove it in court then ...

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HSBC Debt collection communication tactics frequent or repeated calls

July 16, 2015 - Called me at - -, - -, - -, - -. I 'm sure it would keep going but I have the phone set to block them now so I do n't see it. I am at work. I ca n't answer my phone NOR can I tolerate people calling me every 30 minutes - 1 hour or less! ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

July 16, 2015 - Today I was at work when I was interrupted by my Supervisor around - and was notified that Security needed to see me. My supervisor escorted me to Security and I was handed some paperwork. The man appeared to have a badge on his blue shirt that read Constable ''. I was told by the man who had the badge that I was being served for a credit card but that it was n't a big deal and that I had 20 days to respond. He was explaining to me that I was being sued for a credit card but he did n't ask me to sign anything and I did n't end up sign anything at all which I thought was odd. After taking a...

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HSBC Debt collection false statements or representation attempted to collect wrong amount

July 14, 2015 - - - - issued - collection accounts, for - charge off. Also I noticed a payment for $8.00 which I did not make, on - collection account. I suspect they did it to re-age the account. This is not fair! ...

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HSBC Debt collection false statements or representation impersonated an attorney or official

July 10, 2015 - Over the past few months I have received numerous calls - and they have on multiple occasions stated they were a law firm, and that they had a court order. When I asked for a copy of the debt they say I owe they wo n't mail me -. Then they called and said because they noticed I was a federal employee that they would immediately garnish my wages because of the court order and make me look bad to my new job. The debt is long past collections limits. ...

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HSBC Debt collection false statements or representation impersonated an attorney or official

July 8, 2015 - I received a voicemail from someone claiming to be from an attorneys office. Saying I would be served a summons to appear in court over regarding a lawsuit. So when I call back the number they provided - the person was rude and trying to rush me to settle out of court saying it would ruin my credit score. They had personal information such as my name last - of my social and address available. The debt they claimed to be mine was no where to be found on my credit report so it is not a valid debt. I am concerned that this is most definitely a scam ...

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HSBC Debt collection taking/threatening an illegal action sued w/o proper notification of suit

July 3, 2015 - COMPANY CONTINUE TO DEMAND PAYMENT ON OUTDATED (-)ACCOUNT, NOT MINES AND PAST STATE(GA) STATUE OF LIMITATION OCGA 9-3-24, OCGA 9-3-25 ; (4) YRS ON OPEN END ACCOUNTS, VIOLATED FCBA, FCRA AND FDCPA...NOTE: ID FRAUD AFFIDAVIT WAS FILED WITH FTC# -...

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HSBC Debt collection communication tactics threatened to take legal action

July 3, 2015 - I received a call from an unknown number stating that I had been attempted to be serviced a legal suit. They gave me a number and told me to call them and have them update my information. They claimed to be from - County. I called the company. I spoke with - he said he represented HSBC and his office would be taking legal action against me if I could not pay - and change that day. He said that if I could pay half his firm would front the other half because the client expected ASAP. When I said I want to consult my lawyer he became enraged and threatened immediate action against me. Th...

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HSBC Debt collection disclosure verification of debt right to dispute notice not received

July 1, 2015 - has kept account in dispute for more than 14 months ...

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HSBC Debt collection improper contact or sharing of info talked to a third party about my debt

June 29, 2015 - HSBC is reporting a charged off acount on my - and - credit reports. This account was involved in litigation in which I prevailed and the case was dismissed with prejudice and the account was to be removed entirely from my credit report. The account remains on these - reports showing - balance but reporting negatively and inconsistently between the - reports. ...

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HSBC Debt collection communication tactics threatened to take legal action

June 27, 2015 - Called my work and told a coworker that they were going to serve me papers on a discharged credit card. Coworker called me with contact information. I called them back. - knew an awful lot about my credit. I told him that the card was discharged with a BK in 2008 ... he claimed it was never in the BK. I know better than that but told him I had to talk to my husband. He made me an offer ''. This is a third party collector whom I can find nothing about doing either a phone or web search. I did find a site with other people claiming the same tactics were used. They also identify themselves as...

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HSBC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

June 26, 2015 - There is a credit card that was issued by Household Bank. The debt went bad. I settled this debt with a debt collector years ago. I received a call from a collection company or attorney in Florida stating that they were going to have me arrested for Fraud. I spoke with an - the first time. She would not give any information and started insulting me. I told her I was going to file a complaint with the FTC and my state 's attorney generals office. As I was filling out this form I called back to ask the address of the firm. They forwarded me to another person named -. He was very argumentat...

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HSBC Debt collection false statements or representation attempted to collect wrong amount

June 19, 2015 - - -Consumer Financial Protection BureauRe : - - -Dear : INVESTIGATORThis letter is to complaint about a problem I am having with the collection company - - - that I been trying to repair since -/-/-. I am dissatisfied with their service because they damage and continue to damage my credit. I have already attempted to resolve this problem by contact them by phone and in written. I have enclosed copies of my records. Include copies of their collection letters and other relevant documents with Balance Discrepancy 's. Unfortunately, the problem remains unresolved. I am...

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HSBC Debt collection cont'd attempts collect debt not owed debt was paid

June 19, 2015 - On -/-/- I received a FULL SATISFACTION & RELEASE OF JUDGEMENT '' from the circuit court of the county I lived in, at the time for an account I settled with them for an HSBC credit card. A month later, -/-/-, I received a phone call from - - - stating I had a balance to settle with HSBC and they threatened taking me to court and garnishing my wages. I panicked and settled the account with their office. I had - different credit cards from HSBC and figured it was for the other -. A few months after that, and just a couple months ago another agency contacted me trying to...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

June 16, 2015 - i received a call from a lady named - with the phone number - - - - and shed said they were issuing a subpoena for court to be sued. She then directed me to call - - - to see the reason why i was being sued. - then asked for the number - gave me which was - - - so i gave that to her and she came back to me with the reason i was being sued was for a debt with HSBC which was a credit card debt that was back in - they have called me - times threatening on this matter. telling me that the debt will - if they have to take me to court and trying to for...

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HSBC Debt collection taking/threatening an illegal action sued w/o proper notification of suit

June 13, 2015 - Not informed of court date received default judgement. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

June 11, 2015 - This collector, - - -, - - -, called my daughter, my ex-husband and me threatening to sue for a credit card bill from -/-/- or -/-/-, he could n't make up his mind. Then he called and terrorized my ex-husband who agreed to pay $250.00 and committed me to another $250.00 the following week. - - called my job and my cell - times within - hour. He also had a process server call my job, my cell and my office manager. I never authorized contacting me at work. I paid $750.00 and although asking several times for proof of debt. I emailed and faxed - -...

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HSBC Debt collection taking/threatening an illegal action sued w/o proper notification of suit

June 11, 2015 - - - contacted me regarding a charged off HSBC. I advised the collector that I did not believe the debt was collectible because it was already charged off. I requested debt validation via phone, fax, and mail. I never received anything and they stopped contacting me. They then obtained a default judgement. I was never served. They never validated the debt. My paycheck was garnished and when I contacted my employer I was notified that my paycheck would garnished for 25 % until the debt to - - - is paid. I contacted - - at - - - and she said I owed $1700.00 as of -...

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HSBC Debt collection taking/threatening an illegal action attempted to/collected exempt funds

June 10, 2015 - - and - contacted me concerning a debt that I owed to HSBC in the amount of -. They set up payment arrangements and collected the money. I received a letter from The - - showing this debt to be paid off. Now I am finding out that I had already paid this debt back in 2012. I tried to contact them to receive my money back to find that the phone number is just busy or you can not leave them a msg for a return call. ...

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HSBC Debt collection improper contact or sharing of info contacted employer after asked not to

June 10, 2015 - - called me at work, since I am unable to take personal calls, I disconnected the call. They then called back and must of asked for a manager. I then got a call from him telling me this company called and gave him a phone number and case id and that I needed to call them because they were trying to serve me a court summons. I called them back after work, but since I had already paid the debt off. I informed them of this and told them to stop calling. No calls since then....

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HSBC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

June 10, 2015 - I received a phone call from a relative stating I had an threatening phone call from - -. I contacted the company and the representative stated if I did n't pay the account of $560.00 in - days my wages will be garnished. I asked when was the last time a payment was made on the account she stated it was irrelevant and it needs to be paid immediately. I asked how long has this account been open she stated since -. I informed the representative to stop calling my relatives and I was told to send a letter and inform the company not to contact my relatives. ...

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HSBC Debt collection false statements or representation impersonated an attorney or official

June 9, 2015 - They claim they are from a clerks office with legal documents, for me, and want to take me to court. i asked to speak to speak with a supervisor. I was transfered to - today. he told me my number was removed in -. i told him I just received a call and he asked if this was me, and i replied yes. He then replied well that 's why we are calling. I inquired as to what this was in regards to, and he said an HSBC account. I advised him that even if i owed money on the account that the statue of limitation had expired, since i have not had this account since 2004. He advised me that it does not...

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HSBC Debt collection cont'd attempts collect debt not owed debt is not mine

June 5, 2015 - I believe the company to be a scam, and trying to get money out of me. Contacted me on a - year old debt '' that I 've never heard of until now. ...

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HSBC Debt collection cont'd attempts collect debt not owed debt was paid

June 2, 2015 - I contacted the collection agency and we agreed to settle the account at $250.00. However, they tried to force me into giving them my banking information which I did not feel comfortable doing specially because they refused to send me a letter confirming the agreement of $250.00 before making the payment. I sent them a check and a note indication that the check of $250.00 was for full and final settlement of the account. I also put on the front and back of the check that this payment was for full and final payment of account ending in - which they cashed. I then called the collection ...

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HSBC Debt collection false statements or representation impersonated an attorney or official

May 25, 2015 - I was contacted by a dept collection company named - - - from -, NY. They called me posing as a government official within my county stating that they are serving me papers for a law suit to my home. I contacted the county and come to find out that its not true. They also are impersonating a fake law firm called - - - & -. They mislead me into making a payment to them stating that they were suing me and I would like to bring this matter to justice. ...

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HSBC Debt collection cont'd attempts collect debt not owed debt is not mine

May 22, 2015 - - - contacted me by phone - -, 2015 stating that I owed $6000.00 to a - - Credit Card that I never had. - - - - stated that I would be taken to court and my wages would be garnished. I sent a certified letter on - -, 2015 telling - - that the debt was not my debt and please do not contact me anymore. - - than sent me a letter stating I now owe $14000.00 since I did not pay the other amount stated. I against sent certified letter to - - stating that under the Federal Fair Debt Collection Practices Act ( FDCPA ), to cease all communicatio...

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HSBC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

May 20, 2015 - HSBC sent me an email today telling me I had a statement ready to be viewed. I called HSBC and was told it was a savings account. When I called up I was told I had payment due in 8 days. They told me I owed $2100.00 and there was nothing they could do for me. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

May 19, 2015 - I received a call on - -, 2015 at - from a process server '' working for - on case number - who said she has suit papers for me. She said that I needed to call - with the case number. The representative stated I am being sued on a debt that 's over - years old. When told the debt is time barred, '' he stated the debt was re-aged and I could be sued for the debt. He also said I must pay up or take my chances in court. In fact, the debt is so old, it 's not even on my credit anymore, which they assure me will change. ...

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HSBC Debt collection cont'd attempts collect debt not owed debt is not mine

May 14, 2015 - Company by the name of - - '' contacted me several times in an attempt to collect a debt that is n't mine. They were nasty, rude and refused to provide me with pertinent information if this would have been a legitimate claim ... .which it is not. I called back the number they gave me a - time and they gave me different information as to why they were calling me. This is a huge scam and they need to be stopped. No company by their name is listed with the -, and complaints are all over the internet. They have - locations apparently, from - to -. DO NOT GIVE THEM ANY PERSONA...

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HSBC Debt collection taking/threatening an illegal action sued w/o proper notification of suit

May 13, 2015 - I was a - many years ago. I applied for a corporate credit card. I was told over the phone ; while completing the application that the company would have to use its tax ID to apply for credit. Since it 's a corporation I can not be a personal guarantor. The organization went down under and was not able to pay its bill. The business was dissolved and has since been defunct for about 10 years. Since 2011 I 've notice that - judgment was placed against me totaling -. I have no idea why this company is going after me, knowing it is the company that is responsible for the debt and not me. ...

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HSBC Debt collection improper contact or sharing of info contacted employer after asked not to

May 11, 2015 - Debt collection agency contacted my employer stating that they needed permission to serve process at my job. When I received the contact information of this agency I called them and was informed that they contacted my employer because they would be garnishing my wages at the maximum amount that the state statutes allows. I inquired as to whether or not the agency had received a judgement allowing such and their representative stated that they were beginning legal actions and that no such judgement had been entered. ...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

May 9, 2015 - I have received - phone calls from a - - - at - -. In my - dealing with - - he claimed that I had a debt on an - credit card in the amount of $3000.00. I informed him that I had just pulled my credit days prior to his phone call for a mortgage and that credit card shows a zero balance and has been cancelled. He told me that the debt is mine and must be paid. I asked him what his address was so that I could send a verification of debt letter. He refused to give me his address claiming I could be some sort of whacko '' and how did he know I was n't going to send...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

May 5, 2015 - This company started calling me about 6 months ago and has progressed to the point where they now call me every day. They also call my parents home several times a week. They leave threatening and harassing messages claiming that there have been several cases of fraudulent activity attached to my social security number. They state that they will be filing - charges in my county against me but that if I call them within 24 hours, that we can resolve the matter. I have called this company back at the number they leave on more than - occasions and have spoken with individuals who claim they...

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HSBC Debt collection cont'd attempts collect debt not owed debt was paid

April 26, 2015 - The original debt was to hsbc I settled the debt on -/-/- with - - - - - - - - - and have a letter from them that debt is paid in full acct # - and have spoken with them and they say they own the debt I settled I have had several phone call from several debt collectors about this same debt but recently I received a collection from - - - - - - - on the same debt I gave them a call and told them that I had already paid debt and sent proof and I did get a letter from them dated -/-/- that my dispute has been acknowledge and then I got a...

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HSBC Debt collection improper contact or sharing of info contacted me after i asked not to

April 24, 2015 - I have been trying to contact this collection agency for the past two weeks. They do not answer their phones neither answer e-mails. I just filed bankruptcy and I need to let them know my case number. Please help me to contact this collection agency. This agency is holding my debt from HSBC/- Credit Card. ( They have not tried to contact me, you just do n't have an option for my problem ) ...

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HSBC Debt collection communication tactics threatened to take legal action

April 23, 2015 - I received a text message on -/-/- from my general manager at my place of employment letting me know someone was trying to get in touch with me and he gave me their information. I called the number and gave them the reference number. I was then transferred to a gentleman claiming to be from -. He had all my information, social, amount I currently have available on my credit cards and so on. He told me I owe money for a credit card I had in -/-/-. I asked why I had n't received anything in the mail and he told me they had sent it, the mail service can be unreliable. I said I wanted...

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HSBC Debt collection false statements or representation impersonated an attorney or official

April 16, 2015 - On my account I had charges I did not owe. They kept billing me any how. A Company called me to make arrangements on my balance stating they were A lawfirm aattempting to locate me to serve papers to go to court. I could not under stand this I am easy to locate or contact. I agreed to pay a payment that day to avoid court of over -. They said if I did not pay that day I would be sued..I did not want that so I agreed to pay and make future payment to them. I bought a credit card you can l ; oad your money on to make these payments.I also asked them to send me copies of my account and info on...

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HSBC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

April 10, 2015 - Debt is stale, from 2003. Original debtor discharged this debt ; - collection agency has failed to provide verification and that debt was sold to several different companies. ...

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HSBC Debt collection cont'd attempts collect debt not owed debt is not mine

April 6, 2015 - - - - - -, a collection agency failed to validate an account. They continue to report the invalidated account to the - credit reporting agencies. In -/-/- I requested my free annual credit reports. On my credit reports I noticed an entry by - - - - -. In -/-/- I mailed - - - - a letter requesting validation. The information I requested in my validation letter were as follows:1. What the money they say I owe is for. 2. Explain and show me how you calculated what you say I owe ; 3. Provide me with copies of any papers that show I agreed to p...

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HSBC Debt collection disclosure verification of debt not given enough info to verify debt

April 2, 2015 - When requested, - - - ( - ) claimed they acted on behalf of - -. However, when asked to provide documentation supporting the debt, - did not respond in a timely manner. Instead, the company would just send letters saying, this letter verifies that you owe $ - but without any supporting documentation. It took more than a year to get documentation from - -. - never forwarded or provided any proof, even after multiple requests. HSBC did not provide notice to me that the account had been transferred and - - refused to provide documentation for a full year. ...

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HSBC Debt collection disclosure verification of debt right to dispute notice not received

April 1, 2015 - - - - was paid $720.00 in 2013 in an effort to have them remove a collection from my - and - credit reports. Despite me never contracting with company I paid them because HSBC refused to collect the monies owed to them. I now have a delinquent HSBC entry and a - - collection account for the same debt. I have made several calls to request deletion of improper entry to my credit report but was told it is not their policy to delete especially since I had already paid. I never received notices. The item just appeared on my credit report. I was never allowed to validate the d...

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HSBC Debt collection taking/threatening an illegal action threatened to sue on too old debt

March 27, 2015 - I had an HSBC credit card that was opened in - -. The last date of activity on the account is - -, -. My husband was contacted by - - - -, - in - of - regarding this account. He was told we needed to take care of this debt immediately or a judgement would be filed and we would be served. We both reviewed the account and knew it was beyond the statute of limitations. They continued to call and harass my husband at his office of employment. - - - -, - NEVER contacted me directly even when asked to do so. They also made statements to my husband s...

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