SunTrust Bank Savings Account Complaints

Review and analysis of over 88 Savings Account complaints against SunTrust Bank

SunTrust Bank consumers have reported over 88 official complaints related to Savings account. Out of the 88 consumer complaints against SunTrust Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


SunTrust Bank Bank account or service account opening, closing, or management

February 2, 2016 - On - -, - I with my daughter visited your Bank at - - - -, -, GA - and opened account for me and my daughter to enable me to keep deposit in it for my and my daughter 's expense and for her school fee. - - after completing all necessary documentation and formularies and after checking our Passport and other ID and keeping its copies opened our account with your Bank. On same day letters with heading Welcome to SunTrust Online Banking as also issued to both of us. Later Debit card was also issued by them. On - - I was in -, my daughter informed ...

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SunTrust Bank Bank account or service deposits and withdrawals

January 7, 2016 - I opened several accounts with SunTrust Bank. When I returned back to the - after several years to check on the accounts SunTrust Bank representative donot recognize any of the accounts ( one account was an IRA ). I have checked such websites -. These accounts were opened in the late -. ...

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SunTrust Bank Bank account or service deposits and withdrawals

June 23, 2015 - Placed on a hold on deposit funds even though they verified the funds available when I deposited - checks in the savings account. I was told that even thought the funds have been verified that do to the large amount I had to wait until the - until the hold expires. ...

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SunTrust Bank Bank account or service deposits and withdrawals

May 9, 2015 - I attempted to make a cash withdrawal in the amount of $2500.00 from my SunTrust personal savings account. I provided 3 forms of identification:1 ) My non-expired Florida driver 's license, bearing my photograph and signature. 2 ) My pre-printed withdrawal slip provided to me by the bank bearing my signature. 3 ) My non-expired debit card issued to me by the bank, bearing my signature. The teller stated that the signatures did not match. I addressed my dissatisfaction with the CEO of the bank, - - in the form of a letter. He delegated responsibility for responding to - - of the C...

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SunTrust Bank Bank account or service deposits and withdrawals

March 26, 2015 - I was told by my bank that they did n't accept money orders via mobile upload. I did however upload them. I did n't see the deposits on my account so I went to a branch and had the deposited. Suntrust cashed - sets of money orders and then they closed my account. After I withdrew $1000.00 I had a balance of $40.00 well they charged me all types of fees and told me the money orders were no good. I contacted the money order issuing company and confirmed the money orders were good. I have yet to see my $40.00 ...

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