Review and analysis of over 2 (Cd) Certificate Of Deposit complaints against Sallie Mae
Sallie Mae consumers have reported over 2 official complaints related to (CD) Certificate of deposit. Out of the 2 consumer complaints against Sallie Mae, 0% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sallie Mae Bank account or service account opening, closing, or management February 20, 2017 - I have CDs with Sallie Mae Bank. - CD matured -/-/17. I received no notification by mail but representatives insist I was sent an email. In reviewing all accounts for federal tax preparation I found - for many accounts except Sallie Mae which must be retrieved online only. In retrieving - I noted a CD matured 11 days previously and called Sallie Mae the first day it was open after the discovery. They simply say their policy is to have email only notification which one must agree to when establishing an account and since I contacted them at 11 days instead of the 10 day window I ... |
Sallie Mae Bank account or service account opening, closing, or management October 19, 2016 - On -/-/16 I deposited - by wire transfer to Sallie Mae for a one year cd. On -/-/16 I received an email which said my statement was available. copy attached. They gave me no previous warning that they were imposing onerous conditions on me that were unnecessary since they had my money. I then told them I did n't want to do business with them and to refund my money. they propose to charge me a fee that they call early withdrawal. and I feel is wrong and due to their fumbling.... |