Review and analysis of over 22 complaints against Encore Capital Group
Encore Capital Group consumers have reported over 22 official complaints related to Contacted employer after asked not to. Out of the 22 consumer complaints against Encore Capital Group, 14% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 55% resulted in non-monetary compensation.
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Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to May 13, 2016 - They have called my employer numerous times, even after I have asked them to stop calling me at work, at the phone number. Not only that, but they have told my employer who they are, and that they are debt collectors, and have given personal information out. This damage, can not be undone. They should have never called work, and when asked to stop calling they did n't stop. They are not allowed to give out personal information /or say it is regarding a debt.... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to November 23, 2015 - The company called and spoke to the receptionist. They asked for my last - SSN and informed the receptionist they were calling to verify employment for debt collection. My fellow co-workers did not and should not know of my current financial status. It has also damaged my reputation in this brand new position in this new job. I do not think informing my co-worker that they are calling to collect debt not asking for her to reveal my SSN ( which as a regular co-worker she does not have access to ) is appropriate or legal. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to November 3, 2015 - I RECENTLY RECEIVED A LETTER OF GARNISHMENT FROM MY EMPLOYER. I CALLED THE LAW OFFICE OF - - - LAW FORM TO CONFIRM THIS WAS ACCURATE. THIS COURT NOTICE WAS ACTUALLY SENT TO THE WRONG ADDRESS AND DID NOT MAKE IT TO ME IN TIME TO SETTLE IT, SO NOW THEY ARE GARNISHING MY WAGES FOR 25 %. THIS IS RIDICULOUS. IF THE CONTACT INFORMATION WAS CORRECT INITIALLY THIS WOULD HAVE BEEN TAKEN CARE OF AND WOULD NOT HAVE GOT TO THIS LEVEL. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to June 29, 2015 - They mailed a collection notice with terms to my employer 's home address in another city. The letter was addressed to me at his address, my employer opened it. My employer put the open notice on my keyboard on my desk where it laid for - days in my absence. They also mailed a notice with terms to my daughter 's address in another state. My daughter opened it and called me very upset. ... |