Review and analysis of over 19 complaints against ACE Cash Express Inc.
ACE Cash Express Inc. consumers have reported over 19 official complaints related to Charged fees or interest I didn't expect. Out of the 19 consumer complaints against ACE Cash Express Inc., 32% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 8, 2016 - calls more than 6 times a day sometimes automated sometimes a rep will call threatening phone calls.Advised Im I a non profit payment plan and still want me to make payments on the side.... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 8, 2016 - I was contacted by phone # - with - - to pay off a loan through ACE CASH E-PRESS back in - first they had an office with the - COUNTY call me telling ot me to - - or a warrant will be in my name come -. this was originally done 2 months ago. i thought this was legit bc i called the - county office and also looked up their phone # online and it was verified that it was with the - county office so i paid a total amount of - i have the receipt and letter showing it is now paid off in full. they still answer their phone and the ace cash express dept that i had on m... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 28, 2016 - I did not receive a payday loan from anyone! I keep getting emails from ACE stating they are going to contact my place of employment and sue me ... ..I never applied or received a pay day loan!!!!!... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 9, 2016 - I was contacted by an officer and gave me a number to call because i would be picked up at my office to go to jail.... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 9, 2016 - Around -/-/- I took out a loan from Ace Cash Express in the amount of - with intentions of paying it off in full on my following payday of -/-/-. On - my account was hacked into so I called Ace Cash Express on -/-/- to provide a different bank account to pay the loan off. I spoke with someone by the name of - who stated Ace 's policies would not allow me to pay from another bank account. I would have to go to a local store and make my payment there instead. She also stated I should put a stop payment on the fee that was scheduled to be deducted before I could m... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 3, 2016 - I am inquiring about a payday loan I had with Ace Cash Express between - - - - -. I was informed that if I took out a loan within the timeframe noted above that I would be compensated due to the - - settlement that you all reached. I want to make a claim because I did have a payday loan with Ace at that time. Can not recall exact date. I do not have the loan papers anymore. I visited the Ace Cash Express on - - in - Co. for - dollars and was banking with - Bank at the time. When and how will I be compensated? thanks - -... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect July 14, 2016 - I got a mailer - I went in to get a pay day loan which was to be free of interest and fees. I double read the flyer and I was within the guidlines. I go in the lady goes to enter in the code says it does not work calls the district manager and he said it is for returning customers - I had been there before - they would not honor the flyer. I called their executive offices, they told me they would have someone call never did I emailed and called several times and when the payday loan was due they took all $300.00 and did not honor the flyer. I passsed my - so I do know the difference betwe... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect June 4, 2016 - On several occasions, I applied for payday loans to help myself out of temporary financial downfalls that I had experienced for several years. I paid off each payday loan, but these payday loan companies applied high fees, service charges and interest charges that they did not make me aware of in the first place. I think it was so they could just make the sale of the loan to me without informing me of the stipulations of those loans. This seems to be common practice among these unethical companies. In the end, with all of the payday loans I had applied for and paid off, I was scammed out o... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 27, 2016 - On - -, 2016 I applied and received a payday loan from Ace Cash Express ( # - - - - - -, -, T- - ) in the amount of $1400.00. On - -, 2016, I realized that I missed my due date ( - -, 2016 ) which coincides with my payday. I called early in the morning from work on - - to let them know I would be stopping by after work. On - -, -, I renewed the loan amount of $1400.00 by paying the fees and interest in the amount of $290.00. Upon leaving, I assumed my due date would be on my next payday ( - -, 2016 ) as I had been accustomed to.... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 8, 2016 - My check was pending overnight but when I reserve it it was tell me - - took out - and I do n't even know what is that ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 16, 2016 - For the past few weeks, I have been contacted by Ace Cash via email to collect on a loan that I have not applied for. I 've attached their latest email to this complaint. I am also being constantly called at all times, presumably by this agency.The last email threatened legal action and was sent by - - -, claiming to be a legal representative for Ace Cash. I am very concerned about this because they have access to my Social Security number and my home address. They may even have access to my phone number because I have been contacted via phone as well. I no longer pick up the phone ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 9, 2016 - My loan was sent to collections without my knowledge. Has charged additional fees ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 9, 2016 - Ace Cash Express, Inc. REFUSED to honor coupon attached to loan contract for $20.00 off fees when redeemed by due date. ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 7, 2016 - I have recently completed a chapter - and ace cash express was contacted. I have completed my plan and have been receiving these letters from persons who state I am going to be sued if I do not make a payment ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 24, 2015 - I was called by someone that said ace cash express gave them my info and that I owed them money for a loan. He asked me to make a payment over the phone I refused because I did n't know if it was a scam. He then became very disrespectful and vulgar calling me various names. ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 22, 2015 - On -/-/15 I applied for a payday loan with Ace Cash Express online. The online application asked for basic information about my employment work history etc. After filling out this page i hit submit and a page came up saying a rep will contact you to verify your information. Four hours later i received a call form the rep who instructed me i had to call my bank on 3 way to verify information. After this phone call the rep said i would have my funds withing 24 hours. During this process i never saw or agreed to the terms they set forth. I never signed or revived a TRUTH IN LENDING disclosu... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 19, 2015 - I went to ACE Cash Express, and for the loan amount it quadrupled. I am a - vet with -, and I am a dislocated worker when I made arrangements to pay the account got moved to a debt collector. I am dealing with someone named national credit. ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 3, 2015 - I took out a small loan then lost my job, not even 2 days after the loans was to be paid back i got a very nasty threatening email saying they were going to garnish my check and take me to court and charge me almost -! i didnt even borrow $1000.00! I dont know what to do or what they can even do. But never go through ace, they are a horrible nasty company. ... |
ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 2, 2015 - I applied for a payday cash advance for smaller amount but was told the only fund loan in the amount of $2500.00. The representative told me that if I did not want that amount then I could give back a portion to lower my loan amount. I agreed and set up weekly automatic payments for an amount to goto principal. When I got the monthly statement I found it was going to the interest only. The following month I lost my job and asked that they no longer do automatic deduct from my bank account. They agreed and stop the withdrawals. However, each week I would get a call about making a payment. I w... |