ACE Cash Express Inc. Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

ACE Cash Express Inc. Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect California

I got a mailer - I went in to get a pay day loan which was to be free of interest and fees. I double read the flyer and I was within the guidlines. I go in the lady goes to enter in the code says it does not work calls the district manager and he said it is for returning customers - I had been there before - they would not honor the flyer. I called their executive offices, they told me they would have someone call never did I emailed and called several times and when the payday loan was due they took all $300.00 and did not honor the flyer. I passsed my - so I do know the difference between a consumer and a customer - I was a returning customer I did business with them before they cheated me need to be stopped from - over consumers. I should have paid $250.00 instead $300.00

ACE Cash Express Inc. customer in California
Jul 14, 2016

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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