Review and analysis of over 35 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 35 official complaints related to Frequent or repeated calls. Out of the 35 consumer complaints against U.S. Bancorp, 11% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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U.S. Bancorp Debt collection communication tactics frequent or repeated calls March 22, 2017 - They called and said they are looking for my son. Their phone number is ( - ) -. They also called his Uncle. They called me over and over but would not divulge any information as they could only contact my son. I gave them my son 's number on numerous occasions. My Son is in a - program at the University of -. He said they continually call him while he is in lab doing research and because they never leave a message he just assumed it was a political or prank call. Regrettably at my urging he called them back. They demanded payment on a credit card bill we thought had been resolved ... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls October 25, 2016 - I missed a payment on a new loan by a few days. US BANK proceeded to call me at home and at work for - day - times a day. I paid online as soon as i realized the error i had made but they continued to call me. When I answered the call they continued with a very rude attitude even after I told them i had resolved it.... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls September 29, 2015 - US Bank Home Mortgage continually calls me, as much as ( 4 ) times per day at my desk at work. They call -, which is my work cell phone. I am delinquent nearly 30 days on my mortgage. I have spoken with a US Bank home Mortgage representative each day since -/-/- and run through my financial information and the fact that I have moved to - from - after losing my job in 2008. I have kept up the mortgage payments since I lost my job utilizing my savings and my 401k funds, which are both now exhausted. I do have an offer on the home ( finally ) pending. I have asked them to stop calli... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls September 21, 2015 - Continuing phone calls from US Bank regading credit card payments. I am signed up with a credit card repair agency. ... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls July 31, 2015 - Company is calling - times per day from a blocked number. When I do n't answer they fail to leave a voicemail. Also, these calls are everyday even though I have already set up payment arrangements with the company. ... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls July 18, 2015 - They call every day sometimes multiple times. I have sent written notification to US Bank not to call. This company refuses to even provide me information on who they are or how to send them written notice to stop calling. I have medical issues that these calls cause -. I have asked them to stop calling and to please just file a lawsuit. They refuse. This latest call they claimed to be US Bank. Come to find out, they are n't US Bank, they are a third party collection agency violating the collection laws. They have sent no communication through the mail identifying themselves. They refuse to... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls March 28, 2015 - US Bank calls me - times a day. As early as -. I have told them that I am on medical - and that I have -. I also told them that I get paid on the - of the month only. They continue to call and ask for the payment. Then they say can you borrow money from friends? They - my van in -. I paid $1200.00 on - - to get it back. Then they gave me the runaround for a week before I could get it back. Then I owed another payment on - -. I told them that I would pay them - and a half payments on - - and - -. I have to keep my phone turned off to keep them f... |