Review and analysis of over 1 complaints against Heartland Payment Systems
Heartland Payment Systems consumers have reported over 1 official complaints related to Need information about my balance/terms. Out of the 1 consumer complaints against Heartland Payment Systems, 0% were disputed by the consumer (i.e. the consumer was not happy with how Heartland Payment Systems responded to their complaint) and 0% were processed in a timely manner. 0% of consumer complaints against Heartland Payment Systems resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Heartland Payment Systems Student loan dealing with my lender or servicer need information about my balance/terms March 9, 2016 - When my quarterly loan payment becomes due, I am unable to submit payment on the lender 's website. For approximately 2 weeks leading up to the due date, when I log in I get an error message saying my loan information is not available. However, if I log in after the due date there are no issues. I looked at an alert which shows when the website does routing maintenance, so loan information can not be accessed during this time. However, no matter what time I log on, what day, on different web browsers, and from any of a variety of computers, I am still unable to access my loan information durin... |