Review and analysis of over 1 complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 1 official complaints related to Having problems with customer service. Out of the 1 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Student loan dealing with my lender or servicer having problems with customer service July 7, 2016 - After numerous attempts, Suntrust and its assigns, -, -, continue to report a charge off on a student loan that was refunded in FULL. I have obtained supporting documents from the university that express without doubt that Suntrust is erroneously reporting a charge off to the credit bureaus, -, - & -. I am requesting that any and all reference to this account be removed. Please see attachment.... |