Review and analysis of over 2 complaints against Capital One
Capital One consumers have reported over 2 official complaints related to Taking out the loan or lease. Out of the 2 consumer complaints against Capital One, 50% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Capital One Consumer Loan taking out the loan or lease taking out the loan or lease December 7, 2015 - My vehicle, originally financed with Capital One Auto was traded to - - on - -, 2015. On - -, 2015 I contacted capital one to advise of this. My concern was that a payment was due on the - ... .the rep advised me that she would note the account accordingly that the payoff would be received. There were problems with paperwork, dealer placed incorrect vin on contract so I had to resign. I contacted capital one to advise and express my concern with over - and to advise of the reason for the delay. The rep advised me that if the payoff was n't received by the -, they wou... |
Capital One Consumer Loan taking out the loan or lease taking out the loan or lease November 10, 2015 - This is a further complaint in reference to complaint # -. I submitted a complaint against Capital One on -/-/2015. On - - 2015 I was contacted by someone who identified himself as - stating that he was looking into my complaint and hoped to have an answer for me by Friday ( - - ). As of - - I had not heard back from -, though I did leave a message on his voicemail. On - - I received a telephone call from a woman who wanted to know when I would pay them. I explained to them the issue and that I wanted a resolution before I paid them but that if the issue ... |