Review and analysis of 21 consumer complaints against Liberty Home Equity Solutions, Inc
Out of the 21 consumer complaints against Liberty Home Equity Solutions, Inc Mortgage, 33% were disputed by the consumer (i.e. the consumer was not happy with how Liberty Home Equity Solutions, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Liberty Home Equity Solutions, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 8 |
| Loan modification,collection,foreclosure | 6 |
| Settlement process and costs | 4 |
| Loan servicing, payments, escrow account | 3 |
Liberty Home Equity Solutions, Inc loan modification,collection,foreclosure July 19, 2016 - We obtained a reverse mortgage thru liberty home solutions. For the mortgage the lien was to include our home and - acres. We also have - acres that is ajacent to our home. When the lien was recorded it was placed on our home and the - acres. The co.has admitted the error and told us the would rectify the problem, It would take no more than 6 weeks. We started this process -. We were in contact with - - - at - - - she was the only person that could handle our account - she said 6 weeks total time to finish. We called here every week to check on progress and all... |
Liberty Home Equity Solutions, Inc loan servicing, payments, escrow account November 12, 2015 - In the -/-/2015 I applied for a HECM as power of attorney for my - year old father. This loan was approved, closed in - of 2015, and an initial draw was taken on - -, 2015. My father passed away on - -, 2015. Ever since this process has been a total nightmare. Monthly reverse mortgage statements continue to be mailed to my father 's previous address, delaying my receipt of what could be important information. The most recent statement includes a charge for another property appraisal, less than four months after the original property appraisal. Each month 's statement also i... |
Liberty Home Equity Solutions, Inc loan modification,collection,foreclosure July 28, 2015 - My husband - - entered into a Reverse Mortgage Agreement with -Liberty - in - of -. In order for him to obtain the Reverse Mortgage, my name had to be taken off the deed because of my age - less than - years of age at the time ). My husband - passed away on - -, - due to -. -/Liberty - is attempting to foreclose on my childhood home that has been in my family for over 3 generations. I have attempted to keep my home by being told in the beginning that I could obtain a loan of 95 % of the appraised value of my home after my husband 's death. I also fi... |