Ditech Financial LLC Mortgage Complaint

VA mortgage Trouble during payment process

Ditech Financial LLC Mortgage department,

VA mortgage Trouble during payment process South Carolina

Our mortgage is with Ditech and includes an impound account. We received a Cancellation Notice from - - stating that payment had not been received. I contacted - around -/-/- and they informed me they had changed underwriters for our policy and they would promptly generate a new bill to send to Ditech. Ditech sent me another letter -/-/- stating payment not paid. Again I called - and they said the billing had been sent. Ditech has a balance of $1900.00 in our impound account ; they owe - $1200.00. They should be communicating with each other, not me. I am obligated to pay into an Escrow/impound account for the first five years of this account of which I have no control.

Ditech Financial LLC customer in South Carolina
Dec 17, 2018

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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