ERC Debt collection department,
Other debt Communication tactics Frequent or repeated calls California
repeated phone calls by computer. I would answer phone and no one would be on the line, I would have phone calls in my voicemail that no one left a message. All the calls were identified by my caller ID so I know what one 's were from the same company. after a month or 2 of this I received a letter demanding payment for a debt I didn't owe. The next time the number showed up I would answer and no one would answer when I answer the phone finally today I just stayed on the line until someone finally came on it took a while but after getting company online they said I owed money to it was confirmed that I didn't owe any money. I felt harassed by their computer calls that I kept answering when there was no one on the phone or no message on my voicemail. This could have been solved with the first call if it had been a person calling me and not a computer
ERC customer in California
Jul 09, 2018
* Source: CFPB Complaint Database
ERC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://pay.ercbpo.com/app/default.aspx |
Phone | (800) 861-9730 |
customercare@ercbpo.com | |
Address | 8014 Bayberry Rd Jacksonville FL 32256 |
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