Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

1. In - I scheduled an online bill payment on my Homebridge Mtg loan through -. 2. On the same day in - I also scheduled automatic payments to be sent each month from - to Homebridge. 3. Because of scheduling two payments in one day - cancelled the first payment to avoid a duplicate payment. This should not have happened because I had the payment dates correct to avoid a duplicate payment. 4. Homebridge did not get a - payment as a result. My - pmt was applied to -, - was applied to -, making both of those months 30+ days late.


6. - notified me that the loan was past due and I called in immediately and made the extra payment. 7. I log into my Homebridge account every month to check on my payments and my account shows a SMILEY FACE and says YOUR LOAN IS CURRENT. 8. This deceptive online account status prevented me from being aware there was any problem. As a result my credit score has dropped over - pts.