Citibank Credit Card Complaint

Customer service / Customer relations

Citibank Credit card department,

Customer service / Customer relations New Jersey

- - - - - -, New Jersey - -/-/- Office of Privacy and Civil Liberties - - - - -, - - - Citibank Customer Service - - - -, SD - To Sir or Madam I am writing to bring to your attention a serious issue I had with the Citibank. On -/-/- a representative from Citibank Collection Department called my home. The caller spoke to my spouse and went into details about my credit card bills. My spouse is not my co-signer on my applications. I want to report this matter because I feel that Citibank 's representative broke the Privacy Act - LAW. I hope to hear back from you about this incident. I can be reached by phone at - at any time or by email at --. Sincerely, - - - PS The orginal was sent to the above address

Citibank customer in New Jersey
Mar 18, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankCustomer service / Customer relations56.1%25.4%13.8%0.9%3.7%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.7%63.6%18.4%11.4%2.1%3.4%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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