Synchrony Financial Credit Card Complaint

Customer service / Customer relations

Synchrony Financial Credit card department,

Customer service / Customer relations Florida

Lowes issued me a credit card last - 2016 and their customer service calls claim I am not current on my account. I recieve calls from Ohio and the - on SUNDAYS AND HOLIDAYS. i HAVE NEVER BEEN DELIQUENT ON MY ACCOUNT.

Synchrony Financial customer in Florida
Mar 12, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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How Synchrony Financial handles Customer service / Customer relations complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCustomer service / Customer relations1.6%56.3%23.4%18.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.7%63.6%18.4%11.4%2.1%3.4%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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