Nations Recovery Center Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Nations Recovery Center Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Georgia

I enrolled in - for - term in 2010. I was told by the financial aid counselor at the time that I could use federal student aid to cover the cost of class. After classes began there was a delay in processing my student aid and so my student account was placed in negative status. After continued contact between myself and my counselor I was able to correct the issue and the money was dispersed to the University. It was at this time I was told they would not be able to use federal funds, and that I would have to cover the costs out of pocket. This after the term was actually over and I received a final grade for the course. After informing them I would be unable to as I was unemployed at the time, which was the reason for using federal aid in the first place, I was told that if I did not the account would be placed in collections and reflected in my credit report. This has been the case ever since.

Nations Recovery Center customer in Georgia
Mar 01, 2017

* Source: CFPB Complaint Database

Nations Recovery Center response to complaint:
Closed with non-monetary relief

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