BankUnited Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

BankUnited Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

Hello, I had mortgage with Bank united and now when I call or see online account, it 's no longer there, there is no help at all, they said they sold my mortgage but there is nothing send to me, please help

BankUnited customer in Maryland
Feb 21, 2017

* Source: CFPB Complaint Database

BankUnited response to complaint:
Closed with explanation

Company profile

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How BankUnited handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3BankUnitedComplaint HistoryComplaints12/20111/20122/20123/20124/20126/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20139/201310/201311/20131/20142/20145/20146/20147/20148/20149/201410/20141/20153/20154/20156/20153/20166/201611/20162/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BankUnitedLoan servicing, payments, escrow account78.4%7.8%2.0%2.0%9.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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