Experian Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

Experian Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Connecticut

my experian credit score drop - points and I have done nothing in past - days to make it go down. I have been making payments on tradelines on time and never late over - years my score was at - in -/-/- in -/-/- drop to - and in -/-/- drop to - I received a copy of my credit report from annual credit and their has been no Identity theft the only thing on Experian is my ex wife name is on it and a few inquiries I do not " recognize '' and I have been legally divorced since -/-/- she should not be on any of my credit reports I have spoken to " experian '' and they said something about a segment program that they use to calculate my score that uses other people score in my category and that the older anything negative on your report is the stronger it is thought it was reverse I thought that my score was based on individual credit behavior not anyone else I feel like I can not get my score past - even though I have paid my current obligations on time never late for over - years VERY DEPRESSING I ask that this agency investigate my claims

Experian customer in Connecticut
Feb 07, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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