Synchrony Financial Credit Card Complaint

Closing/Cancelling account

Synchrony Financial Credit card department,

Closing/Cancelling account Tennessee

JC Penney closed my credit card account on -/-/- without contacting me in any way. This has caused my credit score to drop more than - points. Id had this credit card account since -/-/-. I contacted JC Penney and was told there was nothing they could do about the closed account and that they could not reopen it. I was told Id have to open another credit card account.

Synchrony Financial customer in Tennessee
Jan 30, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Company profile

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How Synchrony Financial handles Closing/Cancelling account complaints

Created with Highcharts 4.2.3Synchrony FinancialClosing/Cancelling accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling accountSource: Consumer Financial Protection Bureau

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