ERC Credit Reporting Complaint

Incorrect information on credit report reinserted previously deleted info

ERC Credit reporting department,

Incorrect information on credit report Reinserted previously deleted info Kentucky

I had a - account and it was turned over for collections back in -/-/-. I returned the equipment to them in -/-/- due to finding them in storage because they were loaded on the moving truck with other stuff. - turned me over to collection company called - and I seen this on my credit report. I filed a dispute on this and explained to them that this had been resolved in -/-/-. They removed this from by credit report in -/-/-. The amount was $1000.00. On -/-/- it reported back on my credit report again. I disputed it once again and now it is under a company called Enhanced Recovery Company. I called them and told them to remove this and she said no I cant do that you owe the debt. Explained to her that this was disputed in -/-/- and once again - has turned it over to another collection company after it being removed in -/-/- because I did not owe the amount. They are falsely reporting account to a collection company and I would like something done about it. I called - and they said they would have to look into the credit and they can not have the account pulled from this new collection company Enhanced Recovery Company. I want something done about this at once or I will be contacting an attorney and the FDCPA will be reviewed.

ERC customer in Kentucky
Jan 25, 2017

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
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8014 Bayberry Rd 
Jacksonville FL 32256

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