Bank of America Credit Card Complaint

Other fee

Bank of America Credit card department,

Other fee Florida

I would like to make a complaint against - and Bank of America. - charged me $10.00 a month for a daycare service which I did not use. They did this for 14 months for a total of $140.00. I never agreed with them to charge me or take money out of my Bank of America credit card. I do have an account with - for gym services only. However, I never agreed to be charged for the daycare which they just added without my permission. I notified Bank of America and they would not reverse the charges so I would like to complain against them as well.

Bank of America customer in Florida
Jan 20, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201211/20121/20133/20135/20137/20139/201311/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaOther fee46.5%32.7%5.6%9.9%4.9%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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