Sallie Mae Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options New Jersey

My husband and I took out a student loan with Sallie Mae at a 9.2 % interest rate for the maximum amount of years 10. We are supposed to pay them $570.00 a month. We are in forbearance right now because we just ca n't afford the payments at the month and there is no other way to defer the payments. We are charged $50.00 for a " forbearance fee ''. Each month we are charged $370.00 just in interest while this account is in forbearance. This ca n't be right.

Sallie Mae customer in New Jersey
Jan 19, 2017

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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