Google Inc. Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Google Inc. Money transfers department,

Domestic (US) money transfer Other transaction issues Connecticut

I filed a dispute for non-receipt of product/service for a purchase made today, -/-/-, in the amount of -. The transaction ID is -, email is --. This appears to be some sort of scam as the person ( s ) who received the funds do not reply to direct messages via - and or email, a video was ordered and not received. The person ( s ) no longer reply to direct messages as well as emails, they were reported to - as spam/scammer. I advised Google Wallet, the service used to send the funds and dispute was filed. However, due to past experience with this company, Google Wallet, they do little if anything to resolve disputes. I previously filed a debit card dispute for a deposit in the amount of - left with a - dealership and had to go to merchant directly, filed several complaints, before merchant agreed to refund. Google Wallet did nothing.

Google Inc. customer in Connecticut
Jan 11, 2017

* Source: CFPB Complaint Database

Google Inc. response to complaint:
Closed with explanation

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