Citizens Financial Group, Inc. Money Transfers Complaint

Citizens Financial Group, Inc. Money transfers department,

International money transfer Money was not available when promised Ohio

-/-/- I had wired funds to my step brother in -.I had used wire services of Citizen bank.As of today -/-/-, 6 weeks later the funds has not been received.I had talked to various people at their wire department since - have been getting conflicting answers from them at the very least and some of them were just plain rude.The - people I talked to most are - - and - ' ( who did not want to give me her last name ) .I had requested them for an identifying number so that recipient bank can trace the money.But all - said was'- ( intermediary bank ) told my brother to get into the recipient bank branch and CLAIM HIS MONEY '.