Citizens Financial Group, Inc. Money Was Not Available When Promised Complaints

Review and analysis of over 2 complaints against Citizens Financial Group, Inc.

Citizens Financial Group, Inc. consumers have reported over 2 official complaints related to Money was not available when promised. Out of the 2 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Money Was Not Available When Promised Consumer Complaints


Citizens Financial Group, Inc. Money transfers money was not available when promised

January 8, 2017 - -/-/- I had wired funds to my step brother in -.I had used wire services of Citizen bank.As of today -/-/-, 6 weeks later the funds has not been received.I had talked to various people at their wire department since - have been getting conflicting answers from them at the very least and some of them were just plain rude.The - people I talked to most are - - and - ' ( who did not want to give me her last name ) .I had requested them for an identifying number so that recipient bank can trace the money.But all - said was'- ( intermediary bank ) told my brother to...

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Citizens Financial Group, Inc. Money transfers money was not available when promised

November 5, 2016 - Dear Sir/Mam, I am writing to you in regards for an issue involving the wire transfer of $2000.00 to my Beneficiary 's account who holds an account with the - bank located at -, - branch. I hold an account with Citizens Bank located at - - -, - - - -, MA, USA. Since two months were over and as the money transferred from my account to the beneficiary 's account was never credited to his account under the specified period of time ( reason still unknown ), I had to recall the wire transfer with the help of Citizens Bank back to my account but neither the money ha...

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