Nationstar Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Virginia

Attached is a letter from Nationstar stating that I requested for assistance. I do not know which assistance Nationstar is referring to because I never requested for any assistance nor did I discussed it with anyone at Nationstar. On - -, -, at about -, I spoke with my -, - - about the status of my - Loan Modification which they took over from - Bank in - as that - Program is still in progress and yet to be resolved. She told me I have to re-apply for the program again and according to her the water shed is - -, - : I think she meant to say deadline. I told her the deadline is for New applicants to the Modification Program to give them the opportunity to apply for the program to help modify their mortgage loan to a more affordable monthly mortgage payment. She disagreed with me and said both old and new applicants are to re-apply again. I also told her once you are in the program, you are in and there is no deadline for old applicants and that includes me. However, she decided she will mail me a packet and will be over knighted to me. Again, attached is the packet via -. Also attached is my phone conversation with her on - -, - at about - regarding the matter.

Nationstar Mortgage customer in Virginia
Dec 27, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Nationstar Mortgage
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more