Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

My mortgage was purchased by Nationstar Mortgage, -, -. shortly after I lost my job and was unemployed for 7 months without an income, I missed a payment and had to make my payment on the - instead of the - of the month as that is when my wife was paid. I gave Nationstar this information, however they did not care or work with me at all and continued to charge me excessive fees, interest etc. I now make my payments on the 1st of the month and am re-employed, I now also pay escrow on my mortgage as this was mandated by the company because I was behind, even thought I always paid my insurance and taxes, they changed my payment without my knowledge to a larger amount, they said they notified me, however I received no such notice, now according to them I am even further behind, I have been making payments of $940.00 the - of each monthly, but my principle balance never goes down and every penny goes to escrow, charges fees, interest, inspections, etc. I paid $1200.00 on the - of - 2016 and $1000.00 went to the to fees and charges. In the


continue to send individuals to my home to take pictures of my house, even though I make a $940.00 payment each month. I get constant collection calls, and threatening letters. I have investigated Nationstar on the -. - and they have over - complaints related to the same issues I am writing about. At this point I feel that Nationstar iis a very dishonest company, they have no intention of helping in anyway, in just 6 months I have paid over $4500.00 in interest and fees with less than $300.00 actually going toward the loan. To me this a predatory company stealing money from myself and it 's customers. I want to know how this company is allowed to continue these practices, I want a resolution to this problem immediately from Nationstar Mortgage, and I fully intend to file a complaint with the -, as well as with the - of the State of -, I want Nationstar Mortgage to know I am not leaving my house and as long as I make a timely payment each month they can not make me leave my house, I am going to do everything legally possible to stop these unethical practices!