Monterey Financial Services, Inc. Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Monterey Financial Services, Inc. Consumer Loan department,

Installment loan Problems when you are unable to pay North Carolina

I changed banks and forgot to set up an automatic payment out of the new bank. I paid my payment when I realized the error, but the institution charged me a late fee. The next month I sent - payments to make sure I was current but they started calling about the $20.00 late fee obsessively. I paid the late fee and gave them a confirmation number and a date they will be getting the payment. The calls will not cease. They have been calling 3 times a day, 3 to 4 days a week since -/-/2016. I have called them 4 times and each time they assure me I am off of the call list. I also get massive text messages and e-mails.

Monterey Financial Services, Inc. customer in North Carolina
Dec 20, 2016

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how Monterey Financial Services, Inc. handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more