U.S. Bancorp Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

U.S. Bancorp Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Ohio

My loan fell behind - months because of a job change, I was attempting to make a payment over the phone. I have money coming in -/-/- and I explained to the company I wanted to make - payment on Friday -/-/-. They refused to take my full month 's payment unless I agreed to pay for - months worth that was predated. This company, U.S bank - mortgage is clearly violating UDAAP provisions because I 'd still be taking credit damage and late fees in spite of making payment arangements, which is undue financial damage to me.

U.S. Bancorp customer in Ohio
Dec 12, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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