Capital One Credit Card Complaint

Capital One Credit card department,

Billing disputes New York

We rented a car from - from -/-/16 to -/-/16 charging onto CapitalOne Credit Card. On -/-/16, - sends me a letter stating we incurred speeding ticket while using their car and plans to charge my credit card $110.00. When I asked - for a copy of the violation, - refuses to send me a copy of the ticket for verification. When I contacted CapitalOne Credit Card to dispute these charges until I can receive proof of such violation, CapitalOne mailed me documents from - claiming that - had provided proof of the situation. However, the documents I received were car rental agreement plus a copy that is illegible. Still no documents/proof of - 's Claim. Despite the fact that I faxed CapitalOne email documentation from - traffic agencies in - all confirming NO traffic violations exists based on the rental car 's license plate, CapitalOne considered this case closed and charged me $110.00. My repeated efforts to obtain a copy of the alleged traffic violation from CapitalOne and - so I can verify the validity of - 's claims were useless. CapitalOne rather help a - - - to Scam me $110.00 instead of protecting a consumer whom they figured wo n't be able to sue a credit card company. Laws need to be changed so consumers are not forced to waived their rights to sue a credit card company in order to obtain a credit card. WHAT A SCAM!!!! I will be posting this scam on social media ( -, -, -, etc ) to alert all my friends to avoid CapitalOne Credit Card and using - - Rental unless these - companies are willing to resolve this matter with me by sending me a legible copy of the traffic violation. After this matter is over, I will CANCEL my capitalone credit card.