Bank of America Money Transfers Complaint

Bank of America Money transfers department,

International money transfer Wrong amount charged or received Texas

I have been sending money to - to take care my mother who has - - via my sister 's account in -. Recently, I have used Bank of America, first one on -/-/-, -/-/- and -/-/- and noticed OTHER FEES charged $15.00, $15.00 and $20.00 respectively on top of transfer fees $45.00 each. My sister was able to get the document from - Bank showing the actual amount each time it went thru and it was less deposited due to " OTHER FEES " as above. I asked Bank of America what is that for? It said Intermediary Bank Fee. I asked which intermediary Bank was it? It ca n't answer me. That was the answer from the " wire room specialist '' The - statements showed It went straight from Bank of America to - Bank minus OTHER FEE CHARGES every time, NO Name of other Bank i.e. third party bank showed.Why am I getting double dip from this big bank? It is WRONG. My friend used - and no other fee charges with - for wire transfer.