Bank of America Credit Card Complaint

Bank of America Credit card department,

Closing/Cancelling account Wisconsin

I closed my account with Bank of America Master Card in the summer of 2015. However I just received a statement from BoA with a new charge to my account. I contacted BoA with a request to truly close my account and reject all charges coming into this account after it was closed - - because I am not a BoA customer anymore, and BoA is not my service provider anymore. IN my view, BoA can not transact business on my behalf - - because we have no commercial relationship anymore. However BoA representatives declined providing an assurance to me that they will indeed close my account to new charges. I am seeking CFPB 's help in having BoA truly closing my account.