Bank of America Credit card department,
Closing/Cancelling account Wisconsin
I closed my account with Bank of America Master Card in the summer of 2015. However I just received a statement from BoA with a new charge to my account. I contacted BoA with a request to truly close my account and reject all charges coming into this account after it was closed - - because I am not a BoA customer anymore, and BoA is not my service provider anymore. IN my view, BoA can not transact business on my behalf - - because we have no commercial relationship anymore. However BoA representatives declined providing an assurance to me that they will indeed close my account to new charges. I am seeking CFPB 's help in having BoA truly closing my account.
Bank of America customer in Wisconsin
Dec 02, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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