Bank of America Credit Card Complaint

Bank of America Credit card department,

Customer service / Customer relations California

I opened an - Mileage credit card issued by BankofAmerica on -/-/-. The welcome bonus is - miles + $100.00 credit after $1000.00 spending in the first 3 months. I checked with the customer service on -/-/- and the CSR told me that I met the spending requirement and the bonus should be posted in 1-2 billing cycles. The CSR also help deal with some wrong fee charges. I also checked that the total charge on my account since -/-/- is over $1000.00 and I think I am good to go. However, I checked with customer service earlier today to see the status of my bonus and was told that I did n't meet the spending requirement and the info provided to me last time is wrong. The difference is from the annual fee charge and it does not count towards the spending requirement. While I agree with that, I find it not acceptable for the CSR to provide me misleading information in the first call and the wrong information caused my failure to meet the spending requirement in time ( I have another few days to meet the spending requirement if I was told the correct information during the first call ).