College Assist Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

College Assist Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments New York

While attending - school at - @ - I was pressured by fellow students, professors and media to consolidate my loans. I consolidated my student loans with - with the understanding my interest rate of less than 3.8 % would be locked in and garunteed not to climb. Upon receiving the first statement, I found - already broke the contract. I paid my loan until all my savings was depleted and I was no longer able to pay. My earnings are not enough to provide beyond basic survival. My loans were sold to College Assist, - -, and -. Through college Assist I was offered a rehabilitation program for $5.00 per month for 12 months to remove my loans from default status. When looking over the agreement I discovered I will be charged over $30000.00 for the service.. This sort of fee is crippling on top of an already insurmountable figure considering my place in a ruined economy. The loan is increased by around $100.00 a WEEK. I am being extorted. I find no offering of IBR, deferment or forbearance offered. My requests went Un acknowledged by all contacted listed by the company. I 'm left with this rehabilitation program where I would be paying $30000.00 plus approximately $7.00 daily more as my only option of repayment.

College Assist customer in New York
Nov 30, 2016

* Source: CFPB Complaint Database

College Assist response to complaint:
Closed with explanation

Created with Highcharts 4.2.3College AssistComplaint HistoryComplaints11/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3College AssistCan't repay my loan100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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