Conventional fixed mortgage Loan servicing, payments, escrow account
Specialized Loan Servicing LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Connecticut
The Lender is not applying additional or excess payments to the principal balance when provided. The lender holds the additional or excess payments into a " Partial Payment '' suspense account and it does not make it into the Mortgage principal balance. For several months I have to called the Lender, and each time they claimed that the issue will be fixed and it continues to occur.
Specialized Loan Servicing LLC customer in Connecticut
Nov 14, 2016
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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