Equifax Credit Reporting Complaint

Incorrect information on credit report account status

Equifax Credit reporting department,

Incorrect information on credit report Account status Ohio

- did not have authorization to check my credit for a service I had inquired about. In fact, I specifically said to NOT check my credit after which the - representative lied and said they would not check my credit. Later I see that -, in fact, checked my credit and gave me a negative disposition. When I formally complained to Equifax that the credit check by - was unauthorized and should be removed from my record, Equifax investigated and gave me a standard message saying basically that - checked my credit. According to - their calls are recorded so I know that my stating specifically to NOT check my credit is a part of the call. Equifax has a dispute option that says " unauthorized credit check '' but it does nothing if you say a credit check was unauthorized and continues reporting negative information on your file.

Equifax customer in Ohio
Nov 03, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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