U.S. Bancorp Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

U.S. Bancorp Prepaid card department,

General purpose card Unauthorized transactions/trans. issues California

I have unauthorized transactions on my $200.00 Master Card pre-paid gift card. I have reported the problem to the card issuer but as of today, -/-/2016, have not received a positive response.

U.S. Bancorp customer in California
Oct 19, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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How U.S. Bancorp handles Unauthorized transactions/trans. issues complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints7/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20162/20163/20164/20165/20166/20168/201610/201611/201612/20161/20172/20174/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpUnauthorized transactions/trans. issues36.3%57.8%5.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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