Wells Fargo & Company Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Wells Fargo & Company Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Florida

Wells Fargo has repeatly taken money out of my account for items that I have not done, such as cash advance fees, and interest charges.

Wells Fargo & Company customer in Florida
Sep 29, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Company profile

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How Wells Fargo & Company handles Unauthorized transactions/trans. issues complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints9/20162/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyUnauthorized transactions/trans. issues100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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