Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

Submitting for - -. Set up mortgage with Rushmore Loan Management Services in - CA. Loan interest rate was to be based solely on - - Standard Modification Interest Rate ( - ). Last year was at 4 %, paid on 4 %. Currently the - is 3.41 %. Rushmore is saying I must pay on a 5 % loan. Tried to explain to customer service and management there how it works. No one can help, said will note and have someone contact within 30 days. - -, Payment is due, rate is up, payment is way up-getting no response to fix. Calls to Rushmore go unheard. This is criminal! Have been reading all the complaints to the - etc. on this organization. Please assist if possible. Thank You! - -