Checking account Making/receiving payments, sending money
Wells Fargo & Company Bank account or service department,
Checking account Making/receiving payments, sending money Florida
Hello, the bank failed to honor a properly funded payment, by the time I realized this I was late on my payment about 20 days, I had to pay late fees and my credit standing with the creditor was affected. The bank now claims that I put a stop payment on the transaction as the reason for not paying it. I have never put a stop payment on anything in over 30 years. I have asked the bank to provide clarification letters for my creditor and my credit file and they refuse. In the last few months I have had several irregularities which never happened in the previous 30 years of the account, somebody please close this bank it has become a nightmare. Many thanks for any help you 'll provide.
Wells Fargo & Company customer in Florida
Sep 28, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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