McCarthy, Burgess & Wolff, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

McCarthy, Burgess & Wolff, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine New York

My client, - -, was a low level employee of the - - for - - in the New Hampshire office- - was instructed by the - to create an internet account with - - for the exclusive use of the -. Thereafter, he called - -, used the - 's credit card for payment of all fees, including future charges, and provided his name and phone number as - required a contact person. Shortly thereafter, - left the - New Hampshire campaign. Over the past several weeks, - has been hounded by an abusive debt collector even though she was apprised of the above facts. - then contacted my office to represent him in this matter. On - -, 2016, a representative from McCarthy. Burgess and Wolfe contacted me, at first refusing to identify themselves. When I informed the McCarthy, Burgess and Wolfe ( hereinafter, MB & W ) representative to either identify herself or I would end the call she stated that the call would be recorded and that she was calling

Client. She continued to press for information and I informed her that the debt was not my Client 's, he was not responsible and that she was to discontinue all efforts to collect through my Client. Lastly, I told her that should they initiate any proceeding against my Client, we would countersue. Thereafter, I ended the call. Previously, I informed MB & W of the above facts and informed them that - - would not be responsible for the debt as it was not his, and they were to discontinue all collection efforts through -. I also told MB & W that if they had facts to counter my claims, they were to send those fact directly to me and discontinue all communications with my Client.

McCarthy, Burgess & Wolff, Inc. customer in New York
Sep 20, 2016

* Source: CFPB Complaint Database

McCarthy, Burgess & Wolff, Inc. response to complaint:
Closed with explanation

Consumer disputes how McCarthy, Burgess & Wolff, Inc. handled their complaint

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