Bank of America Credit Card Complaint

Balance transfer

Bank of America Credit card department,

Balance transfer Florida

Bank of America mailed me an offer advertising zero interest on credit card balance transfers. I called them at - on -/-/2016 at - EST and spoke on a recorded line with - - who stated she was in - - , Texas to inquire if they would do it for me. After running a quick credit check, I was told that I was eligible to receive a modest line of credit. I told them I was not interested in that offer and to " cancel my application '' and " I do n't want anything from Bank of America. '' At - I was told " We will close the account. A letter will go out within 14 days. '' Within two weeks I received a credit card in the mail and a notice that a new account had been opened. BofA subsequently contacted me for feedback on their service. My responses were of the worst grade possible in the survey 's scale of answers. I have never heard again from BofA. It would be bad if BofA submitted anything pertaining to this matter to a credit bureau.

Bank of America customer in Florida
Sep 20, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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