LoanDepot Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

LoanDepot Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

I am writing in regards to my mortgage company ( Loan Depot ) failing to pay my taxes for my property and a tax lien was placed on all - of my credit reports due to their negligence. I escrow my taxes per requirement of my mortgage and Loan Depot in return is required to pay my taxes for me. I only knew of my taxes not being paid because I tried to take additional credit out for a credit card and was denied due to a tax lien being placed on my credit report. I have contacted the loan depot a number of times ( via : phone and email ). They have not helped me what so ever. I have tried disputing this through the credit reporting agencies and they have denied my claims because loan depot has not contacted them to state this was at their fault and not mine. I have provided everyone any and all information to prove this was not my fault but still I am the one who is effected by their lack of responsibility. I have spent HOURS trying to fix this problem and I do n't know what else to do. My credit has been trashed because of this. I need this removed from my credit report immediately and loan depot has not made any attempt to work with any of the credit reporting agencies to fix this problem.

LoanDepot customer in Georgia
Sep 10, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Consumer disputes how LoanDepot handled their complaint

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