Wells Fargo & Company Credit Card Complaint

Rewards

Wells Fargo & Company Credit card department,

Rewards Florida

This is second time I received the same Wells Fargo Visa card which I never asked for. I refused to activate card when I called their number. Representative told me to call customer service and I did. They said the card has been active for four years regardless as its activated. They then said to destroy the card. I want to make sure I was never charged anything. They did say I had a - balance. I never asked for this card. They did say this was some type of rewards card.

Wells Fargo & Company customer in Florida
Sep 09, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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