MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer don't agree with fees charged

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Don't agree with fees charged California

I have been paying my daughter 's student loans for the past 20 years and I have never been missing a payment. Throughout the years I received notifications of the loan being sold to various service industries. The original loan amount was $ - and change and after 20 years, the balance is $ - and change. This is not right and I would like the consumer affair to conduct an investigation into the US Department of Education and its servicing industries. My daughter attended the University - from -/-/- to -/-/-, I started repaying her loans immediately after. I am barely making ends meet, near the end of my life and do not think I will be able to payoff this loan, however, the number of payment I have so far made is double the original amount and I would really need an investigation to be made into the manner loans are being managed.

MOHELA customer in California
Sep 08, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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