Citibank Prepaid Card Complaint

Citibank Prepaid card department,

General purpose card Managing, opening, or closing account California

CITIBANK said I had a " bankruptcy and your account was included in the filing ''. There is nothing on my credit like this that has been reported in the last 20 years or more. If this is true, then it is in direct conflict of the credit reporting laws, that a major institution can hold credit items against you that may or may not have occurred 20 years ago. I did file bankruptcy once, about -/-/--/-/-, but I bought a home, receiving a mortgage in -/-/-. Since then there is nothing other than some old medical bills from -/-/- when I became -.