New American Funding Mortgage Complaint

New American Funding Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

New American Funding has not processed my lien release paperwork. I paid off my home on -/-/16 and was told it would be -60 days for the paperwork to get through - -. I recently was told they actually had n't filed that paperwork until -/-/16. And was told today ( -/-/16 ) that it was still being processed in their system. I want the lien released and am tired of being lied to.